The Willows Hotel - Chicago

555 West Surf Street, Chicago, United States, 60657  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Willows Hotel - Chicago

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Breakfast

Continental breakfast

 No Smoking

Non-smoking hotel

 Pets

No pets allowed

 Air conditioning

Verified Reviews:

  • Nice breakfast - Lobby was nice - Bathroom floor was a little uneven
  • Bathrooms are clean - Continental breakfast is included - Staff was friendly and attentive
  • My room had air conditioning - Hotel is close to numerous restaurants and pubs - Parking garage was convenient
  • Free wireless internet all over the hotel - Room very clean - Staff was great
  • Room very comfortable - Staff was as nice and accommodating as possible - I would stay there again

Overview

Willows is a 3-star elegant hotel providing a cozy accommodation only minutes away from The Magnificent Mile, Michigan Avenue and Steppenwolf Theatre. This European building was refurbished in 2008.

The city center is 7 km away from the hotel. Boystown, Apollo Theater Chicago and Victory Gardens Theater are located just 1050 meters from the venue.

The property is close to shopping centers, boutiques and bakeries.

Willows Hotel can be reached in 20 minutes by car from Midway airport.

Rooms

Willows Hotel offers 55 guestrooms appointed with a minibar, free Wi-Fi, a writing desk, climate control and an in-room safe with all the sights of Chicago within easy access. The property boasts views of Lincoln Park and Lake Michigan from its rooms. They are fitted with spacious bathrooms with a hairdryer, a shower and dressing gowns.

Eat & Drink

A delicious continental breakfast is served every morning. The small bar serves a selection of tea and coffee.

Services

The hotel offers a safe deposit box, a baggage storage and parking as well as a photocopier and a copier for guests' comfort.

Relax

On-site fitness facilities include a gym and a fitness club. On-site activities feature sailing and golf.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid public parking is possible at a location nearby.

Year renovated:   2008.  Number of floors:   4.  Number of rooms:   55.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour reception
  • Locaux non-fumeurs
  • Safe deposit box
  • No pets allowed
  • Fireplace
  • Luggage storage
  • Elevator

Services

  • Housekeeping
  • Dry cleaning
  • Self-service laundry
  • Welcome drink
  • Newspaper service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Fax/Photocopying

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Ironing facilities
  • In-room desk
  • Armchair

Bathroom

  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel The Willows Hotel - Chicago Chicago location
Show big map »

Hotel Address:

555 West Surf Street, Chicago, United States, 60657

Get directions
City Center
  • Chicago
    6.4 km
Airports
Train Stations
  • Ogilvie Transportation Center
    5.8 km
  • Millenium Station
    5.9 km
Underground stations
  • LaSalle "L" Station (Blue Line)
    6.6 km
  • Bus stop
    100 m
Restaurants
  • Efes Cafe (cuisine: American, Mediterranean, Middle Eastern)
    60 m
  • Yango's Grill
    70 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    4
  • Number of rooms:
    55

Rooms and availability

The Willows Hotel Small Double RoomThe Willows Hotel Small Double RoomThe Willows Hotel Small Double Room
Small Double Room
Bed type: Queen-size bed
Size: 11 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.

Room facilities
    The Willows Hotel Standard Double RoomThe Willows Hotel Standard Double RoomThe Willows Hotel Standard Double Room
    Standard Double Room
    Bed type: Queen-size bed
    Size: 16 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

    Room facilities
      The Willows Hotel Junior Suite SittingThe Willows Hotel Junior Suite KingThe Willows Hotel Junior Suite Sitting
      Junior Suite
      Bed type: King-size bed
      Check Prices
      • Free Wi-Fi
      — Less information+ More information
      Room facilities
        The Willows Hotel Deluxe Double RoomThe Willows Hotel Deluxe Double RoomThe Willows Hotel Deluxe Double Room
        Deluxe Double Room
        Bed type: 2 Queen-size beds
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information
        Room facilities
          The Willows Hotel Executive Double Room SittingThe Willows Hotel Executive Double Room KingThe Willows Hotel Executive Double Room
          Executive Double Room
          Bed type: King-size bed
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          This guest room features a king sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

          Room facilities
            Petite Double Room
            Bed type: Queen-size bed
            Check Prices
            • Free Wi-Fi
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel The Willows Hotel - Chicago Chicago location
              Show big map »

              Hotel Address:

              555 West Surf Street, Chicago, United States, 60657

              Get directions
              City Center
              • Chicago
                6.4 km
              Airports
              Train Stations
              • Ogilvie Transportation Center
                5.8 km
              • Millenium Station
                5.9 km
              Underground stations
              • LaSalle "L" Station (Blue Line)
                6.6 km
              • Bus stop
                100 m
              Restaurants
              • Efes Cafe (cuisine: American, Mediterranean, Middle Eastern)
                60 m
              • Yango's Grill
                70 m
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Year renovated:
                2008
              • Number of floors:
                4
              • Number of rooms:
                55

              The Willows Hotel Location

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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Tourist attractions

              Places of interest

              • Briar street theatre - 600 m
              • The Vic Theatre - 1.0 km

              Amusement

              • Tilt - 100 m
              • Sluggers World Class Sports - 1.7 km

              Historical sites

              • Boulevard System - 800 m

              Museums

              • Nature Museum - 1.1 km
              • Peggy Notebaert Natural Museum - 1.1 km
              • Nature Museum of Chicago Acad - 1.2 km

              Parks

              • Lincoln Park Area - 1.1 km
              • Obsessive Compulsive Fndtn - 1.2 km

              Halls

              • Bailiwick Repertory Theater - 1.4 km
              • Emerald City Theatre Company - 1.6 km
              • Chicago Opera Theater - 1.6 km

              Universities, Institutes

              • Jane Addams Ctr-Hull House - 600 m
              • Transcendental Meditation - 1.0 km
              • Open University - 1.3 km
              • Salvation Army College-Officer - 1.3 km
              • Depaul University - 1.4 km
              • Chicago School of Massage - 1.5 km
              • Depaul University Food Svc - 1.6 km
              • Coyne American Institute - 1.6 km

              Theaters

              • Lincoln Hall - 1.0 km
              • Apollo Theater Chicago - 1.0 km

              Medical care and Hospitals

              • Advocate Illinois Masonic Ctr - 500 m
              • St Joseph Hospital - 500 m
              • Columbus Hospital - 600 m
              • Children's Memorial Hospital - 1.0 km
              • Lincoln Park Hospital - 1.3 km

              Local attractions

              • South Pond - 1.5 km
                Lincoln Park, Chicago
              • Lincoln Park - 1.7 km
                2045 North Lincoln Park West, Chicago
              • The Moody Church - 2.7 km
                1635 North LaSalle, Chicago
              • Lincoln Park Zoo - 1.7 km
                2001 N Clark St, Chicago
              • 3639 Wrigley Field Rooftop - 1.8 km
                3639 N. Sheffield, Chicago

              Near the hotel

              • Alfred Caldwell Lily Pool - 1.1 km
                Fullerton Avenue, between N. Cannon and N. Stockton, Chicago
              • Nature Museum of the Chicago Academy of Sciences - 1.3 km
                Fullerton Pkwy. and Cannon Dr., Chicago
              • The Peggy Notebaert Nature Museum - 1.2 km
                2430 North Canon Drive, Chicago
              • Boystown - 1.3 km
                Chicago, IL

              Restaurants nearby

              • Efes Cafe - 60 m

                Address: 2833 N Broadway St
                Phone: (773) 880-0063

                84% likes this, based on 42 reviews
                Cuisine: American, Mediterranean, Middle Eastern

              • Renaldi's Pizza Pub - 100 m

                Address: 2827 N Broadway St
                Phone: 773-248-2445

                78% likes this, based on 39 reviews
                Cuisine: Italian
                Price Range: CAD 2 - CAD 27

              • Yummy Yummy Asian Cuisine - 110 m

                Address: 2901 N Broadway St
                Phone: (773) 525-6677

                56% likes this, based on 13 reviews
                Cuisine: Chinese
                Price Range: CAD 10 - CAD 13

              • Yango's Grill - 70 m

                Address: 2845 North Broadway Street
                Phone: 773-404-6340

                81% likes this, based on 33 reviews

              • Senza - 110 m

                Address: 2873 N Broadway
                Phone: 773-770-3527

                80% likes this, based on 32 reviews
                Cuisine: American
                Price Range: CAD 69 - CAD 69

              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Year renovated:
                2008
              • Number of floors:
                4
              • Number of rooms:
                55
              Hotels nearby
              Days Inn Chicago
              3 stars
              0.2 km
              Cities nearby
              • Burbank hotels - 20 km
              • Evanston hotels - 19 km
              • Franklin Park hotels - 21 km
              • Skokie hotels - 19 km
              • Bedford Park hotels - 18 km
              • Melrose Park hotels - 19 km
              • Oak Park hotels - 13 km
              • Bridgeview hotels - 20 km
              • River Grove hotels - 18 km
              • Lyons hotels - 17 km

              The Willows Hotel Reviews

              Guest reviews are submitted by our customers after their stay at The Willows Hotel

              Average guest rating

              8.4out of 10
              Superb
              Based on 293 reviews

              Rating by category:

              Service
              10.0
              Value
              8.0

              Individual guest reviews

              • Older travelers
                10.0

                The location to the Lincolnpark district is fantastic and close to green space and city through public transport.

              • Family with children
                8.8

                Excellent rooms, breakfast and service. Overall a fantastic stay.

                We had hoped to have our kids use the pool but the one at Bally's was for 18+ only - it would be good to let guests with kids know that.

              • Older travelers
                9.6

                There were many great place to eat within walking distance. The staff was very friendly and helpful. Quiet neighborhood. Lovely room and bed was comfortable.

                The shelf in the bathroom was very small. It would be helpful especially for women who have a significant amount of toilet articles and makeup to have a little more shelf space in the bathroom.

              • Single
                10.0

                Courteous helpful staff, very clean hotel and good for someone with allergies/asthma, no pets(allergic),continental breakfast, 24 hr.coffee which was good and fresh, great neighborhood and convenient to just about everything you could want, very charming, and nice classical music in lobby.

                I did not find anything to complain about.

              • Older travelers
                9.2

                we loved the location, the room, the breakfast and the decor.

                we did not receive any housekeeping while we were there. We had the sign on the outside of the door "maid service please", but no one cleaned our room.

              • Older travelers
                7.0

                staff helpful

                size of room and pillows were poor quality

              • Older travelers
                7.8

                Good location

                Noisy, the person upstairs walked around all night long.

              • Older travelers
                7.8

                We enjoyed the overall ambience of the hotel. It's European styling and it's location on the north side were added features.

                Overall, the stay at the Willows was a pleasant one. During our stay Chicago was experiencing a bit of a heat wave and daytime air would have been a plus.

              • Single
                7.0

                The location was excellent and the staff were extremely friendly and helpful.

                The room was small with no view and I felt like I was in a cave.

              • Single
                8.8

                The staff.

                A bit dated and dusty. Needs new spreads/pillows (decorative), shower curtain.

              • Family with children
                8.8

                The front desk staff were phenomenonal for serving me and my son. They went out of the way explaining directions to destinations, bus schedule, and giving me utensils. They deserved the best for being real professional employees.

              • Older travelers
                9.0

                Comfortable ambience, friendly staff

                Parking, having to find a street spot is a major issue ( parking garage was full) I will likely not stay here again due to this issue

              • Single
                8.2

                I stayed for four nights in this good, convenient area of Chicago and I loved the ambience and service in this hotel. The lobby/lounge area, although not large, had nice decor and furniture and there was tea and coffee twenty four hours a day. The fans in the bedrooms were a welcome alternative to the air conditioning also available. I would have booked for longer had there been vacancies - this says it all!

                My only suggestion for improvement would be that the lobby area is not a good breakfast area. The selection of food provided was excellent but a better seating area with tables would have helped. Also the hotel is quite expensive 'given the lack of this facility.

              • Older travelers
                7.4

                Great location-if you're wishing to stay somewhere other than downtown.Staff is very friendly, helpful and professional. We booked the King Room, so we had plenty of room.

                Room air conditioners were old and somewhat noisy. Room could use redecorating.

              • Single
                7.8

                The courtesy of the staff , especially Caren, was superb. Always ready to provide the perfect answer to any necessity. In the neighbourhood there is plenty of restaurants with different food choices and public transport are nearby and provide good connection with downtown and places to visit.

                Rooms are small but quite ok. Breakfast is in the lobby with no private tables but common sofas and tea tables, if crowded in the morning you may need to wait or have breakfast in your bedroom

              How to reach hotel

              hotel The Willows Hotel - Chicago Chicago location
              Show big map »

              Hotel Address:

              555 West Surf Street, Chicago, United States, 60657

              Get directions
              City Center
              • Chicago
                6.4 km
              Airports
              Train Stations
              • Ogilvie Transportation Center
                5.8 km
              • Millenium Station
                5.9 km
              Underground stations
              • LaSalle "L" Station (Blue Line)
                6.6 km
              • Bus stop
                100 m
              Restaurants
              • Efes Cafe (cuisine: American, Mediterranean, Middle Eastern)
                60 m
              • Yango's Grill
                70 m
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  12 pm
              • Year renovated:
                2008
              • Number of floors:
                4
              • Number of rooms:
                55